Terms of use

How Paper Trail Visas is allowed to be used.

Service operator

These terms are between you and UNDEFINED LABS PTY LTD, ABN 43 662 659 878, the Australian company that operates Paper Trail Visas.

Scope of the product

This product is designed and presented as software and general information, not as migration advice or application representation. This describes the intended product scope; it is not independent legal assurance. For advice on a specific application, speak with a MARA-registered migration agent or an Australian legal practitioner with an unrestricted practising certificate.

Intended scope, not legal assurance

The eligibility checks, calculator outputs, toolkit content, and guides are designed as software and general information. Paper Trail Visas does not represent you or lodge an application, and its operator is not a migration agent or legal practitioner. This scope statement is not independent legal assurance about the service. For advice on a specific application, consult a MARA-registered migration agent or an Australian legal practitioner with an unrestricted practising certificate.

Accuracy and currency

Visa fees, age limits, eligibility rules and processing times change on at least an annual basis and sometimes mid-year. We make best-effort to keep the knowledge base current and to source each number from a primary government page. We make no warranty that content is accurate at the moment of use, always verify on immi.homeaffairs.gov.au, ahpra.gov.au or the equivalent primary source before relying on a number.

Refunds

Toolkit purchases are refundable within 14 days of payment provided the toolkit has not been opened. Email hello@papertrailvisas.com with the Stripe receipt to request a refund.

Governing law

These terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have non-exclusive jurisdiction over any dispute.